Privacy Policy

Last updated: December 24, 2025

Introduction

Ginger Bit Limited ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is designed to comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

Ginger Bit Limited is the data controller responsible for your personal information. Our contact details are:

Ginger Bit Limited
Company Registration Number: 16930021
Belmont Suite, Paragon Business Park
Chorley New Road, Horwich
Bolton, England, BL6 6HG
Email: info@gingerbit.net

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

Contact us via email or contact forms
Request information about our services
Engage us for software development or consulting services

This information may include your name, email address, company name, phone number, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

IP address
Browser type and version
Operating system
Referring URLs
Pages viewed and time spent on pages

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and provide customer support
Deliver our software development and consulting services
Improve our website and services
Send you updates and marketing communications (with your consent)
Comply with legal obligations

Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

Consent: Where you have given us explicit consent to process your data for specific purposes (e.g., marketing communications)
Contract: Where processing is necessary to perform a contract with you or to take steps at your request before entering into a contract
Legal Obligation: Where we need to process your data to comply with legal or regulatory obligations
Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., improving our services, website analytics) and your interests and fundamental rights do not override those interests

You have the right to withdraw consent at any time where we rely on consent as the legal basis for processing.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

Service providers who assist us in operating our website and conducting our business
Professional advisors such as lawyers and accountants
Law enforcement or regulatory authorities when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication measures
Staff training on data protection and security
Secure backup and disaster recovery procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

Customer inquiry data: Retained for up to 2 years after last contact
Client project data: Retained for the duration of the project plus 6 years for legal and accounting purposes
Marketing communications: Retained until you withdraw consent or unsubscribe
Website analytics: Anonymized after 26 months

Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you
Right to Rectification: You can request correction of inaccurate or incomplete data
Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data in certain circumstances
Right to Restrict Processing: You can request that we limit how we use your data
Right to Data Portability: You can request your data in a structured, commonly used format
Right to Object: You can object to processing based on legitimate interests or for direct marketing
Rights Related to Automated Decision-Making: You have rights regarding automated decisions that have legal or significant effects
Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time

To exercise any of these rights, please contact us at info@gingerbit.net. We will respond to your request within one month.

Right to Lodge a Complaint

You have the right to lodge a complaint with the supervisory authority if you believe we have not processed your personal data in accordance with UK GDPR. The UK supervisory authority is:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Tel: 0303 123 1113
Website: https://ico.org.uk

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies. Cookies are small text files stored on your device that help us improve your browsing experience and analyze website usage.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Help us understand how visitors use our website
Functionality Cookies: Remember your preferences and settings

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality. For more information, visit www.allaboutcookies.org.

International Data Transfers

Your personal data is primarily processed and stored within the United Kingdom. If we transfer your data outside the UK or EEA, we will ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the UK authorities
Transfers to countries with adequacy decisions
Other legally approved transfer mechanisms

Automated Decision-Making and Profiling

We do not use automated decision-making or profiling that produces legal effects or similarly significantly affects you.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to read their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us and we will take steps to delete such information.

Data Breach Notification

In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the ICO within 72 hours of becoming aware of the breach, as required by UK GDPR.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

Posting the updated policy on this page with a new "Last updated" date
Sending you an email notification (if we have your email address)
Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us:

Ginger Bit Limited
Company Registration Number: 16930021
Belmont Suite
Paragon Business Park
Chorley New Road, Horwich
Bolton, England
BL6 6HG
Email: info@gingerbit.net